Terms of service

Terms of Service

These Terms of Service apply to purchases made through North & Fern. By using this website or placing an order, you agree to these terms together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Products

North & Fern offers made-to-order apparel and accessories. We make reasonable efforts to display product colours, sizing, descriptions, and images accurately, but slight differences may occur due to screen settings, manufacturing, or production processes.

Please review product descriptions and sizing information carefully before placing an order.

Orders

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or listing errors, product unavailability, or other circumstances that prevent us from fulfilling the order. If we cancel an order after payment has been received, the affected amount will be refunded.

Pricing and Payment

Prices shown on the website are subject to change without notice. Applicable taxes, shipping charges, duties, or other fees will be shown or described where required before checkout.

Payment must be successfully completed before an order can be processed.

Made-to-Order Products

North & Fern products are produced specifically after an order is placed. Because of this, cancellations, changes, returns, and exchanges may be limited once production has begun. Please review our Return & Refund Policy for details.

Shipping

Production and delivery times are estimates only and may vary. North & Fern is not responsible for delays caused by carriers, customs, severe weather, service interruptions, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

Intellectual Property

The North & Fern name, branding, artwork, designs, graphics, photographs, written content, and other original material appearing on this website may not be copied, reproduced, distributed, sold, or used commercially without permission.

Website Use

You may not use this website for unlawful, fraudulent, abusive, or harmful purposes, or interfere with the operation or security of the website.

Third-Party Services

Our store may use third-party providers for services including website hosting, payment processing, manufacturing, fulfillment, and shipping. These providers may process information or perform services necessary to complete your order.

Links to third-party websites or services may also appear on the site. North & Fern is not responsible for the content, policies, or operation of independent third-party websites.

Availability and Errors

We may correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, availability, or other website content at any time.

Limitation of Liability

To the extent permitted by law, North & Fern will not be liable for indirect, incidental, or consequential losses arising from use of this website or products purchased through it.

Nothing in these Terms excludes or limits any warranty, right, remedy, or consumer protection that cannot legally be excluded or limited.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, subject to any mandatory consumer protection rights that may apply where you live.

Changes to These Terms

We may update these Terms from time to time. The version published on this website at the time of your purchase will apply to that transaction unless applicable law provides otherwise.

Contact

Questions about these Terms may be submitted through the North & Fern Contact page.